Your personal information and this website is controlled by Thea Pharmaceuticals Limited our registered office is at the following address:
IC5 Innovation Way,
Keele University Science & Innovation Park,
Newcastle under Lyme,
By "Personal Information" (in some countries referred to as "personal data" or "personally identifiable information") we mean any information relating to an identified or identifiable individual. This is broader than just information of a personal or private nature, it also includes information such as your name and e-mail address.
2. Fair and lawful processing
We process your personal information for the below listed purposes on the basis of your consent, unless stated otherwise. In some cases, where required by law, we may ask for your explicit consent for processing your personal information for a specific purpose.
We only collect, use, disclose or otherwise process your personal information where it is fair and lawful to do so. We only collect data for the purposes listed in Section 4.
This data will be stored for up to 3 years and is intended for Thea Pharmaceuticals LTD Internal Staff and will only be shared with relevant, trusted third parties as outlined in Section 5. This is in accordance with the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data.
In many cases providing your personal information to us is necessary for the performance of your contract with us; if you do not wish to provide your personal information to us, we may not be able to provide you with the products and services you have requested from us.
3. How do we obtain your Personal Information?
Personal Information obtained from you directly:
Firstly, we may obtain your personal information from you directly, e.g. when you buy a product from us, fill out a feedback form, survey or registration form, make a comment or enquiry, post something on our social media pages, attend an event we host or subscribe to direct marketing etc.
Personal Information collected this way may include:
Personal Information collected automatically:
Personal Information collected this way may include:
4. For which purposes, may we use your Personal Information
We use your Personal Information for our following business purposes:
5. To whom we may disclose your Personal Information
Third Party Service Providers
We may share your Personal Information with trusted third party service providers who work on our behalf, such as marketing agencies, market research companies, e-commerce fulfilment partners, software, data hosting and other IT service providers, merchants selling Thea Pharmaceuticals Limited products, payment processors, etc. These third party service providers are required not to use your Personal Information other than to provide the services requested by us or otherwise in accordance with our instructions.
We may also disclose your personal information if we believe in good faith that such disclosure is necessary for our legitimate interest or prudent in light of our obligations under applicable law:
6. How we protect your Personal Information
We have implemented appropriate technical and organisational measures to protect your Personal Information against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access and against all other unlawful forms of processing.
When collecting or transferring Personal Information we use a variety of additional security procedures to help protect your information.
The Personal Information you provide us with is stored on computer systems located in controlled facilities which can only be accessed by a limited number of persons who have a need to know in order to carry out their tasks and any services requested by you.
If you would like to find out more about our specific security measures regarding your information you can get in touch using the details set out at “how to contact us” below.
7. Your choices regarding direct marketing
We may periodically send you free promotional materials related to our products and services which we believe are useful for you, if you have consented (opted-in) to receive such messages via e-mail or any other electronic channel (where such opt-in is required under GDPR).If you do not wish to receive such communications anymore, you will always have the opportunity to "opt out" by following the unsubscribe instructions provided in each of our direct marketing e-mails or by contacting us directly (please see our contact information at “how to contact us” below).
8. Your rights
You have various rights in relation to your Personal Information, as outlined in the GDPR you have:
If you would like to exercise or understand more about your individual rights you can get in touch using the details set out at “Contact Us” below.
If you are unhappy with the way we have handled your personal information or any privacy query or request that you have raised with us, you have a right to complain to your local data protection regulator.
10. How long we retain your Personal Information
When your Personal Information is processed:
For the performance of your contract with us, we retain your Personal Information for a period of 2 years following completion of a contractual order.
For meeting, legal and regulatory requirements, we retain your Personal Information for a period of 3 years or as it is set out by an applicable law.
In all other cases, we process your Personal Information, depending on the type, for up to 3 years from the date of our last interaction with you.
Most of our Sites are not directed towards children and we request that children below the age of 16 do not provide Personal Information through our Sites.
If you are the parent or legal guardian of a child under 16 who you believe has provided Personal Information to us, please contact us using the details set out at “Contact Us” below to have the information deleted. Information voluntarily provided by children via e-mails, message boards, chat sessions etc. may be used by other parties to generate unsolicited e-mails. We encourage parents and legal guardians to inform children about how to use the Internet in a safe and responsible manner.
13. Contact Us
You may also write to us at:
IC5 Innovation Way
Keele University Science and Innovation Park
Newcastle under Lyme
This Privacy Notice was updated on (date). This document is a notice to you and not a contract between us. We may occasionally modify or amend it from time to time. When we make changes to this Privacy Notice, we will update the revision date at the top of this Privacy Notice. Where those changes are material, we will take steps to let you know. The new modified or amended Privacy Notice will apply from that revision date. Please always verify whether you have consulted the latest version of the Privacy Notice.